Basic Information for the investor

Warnings and risks

Investing in the projects published on the Urbanitae website may involve certain risks, such as the risk of total or partial loss of the invested capital, of not obtaining the expected monetary return, or of a lack of liquidity. Therefore, we warn investors to only invest an amount they are willing to lose and we suggest that they diversify their investments to minimize and mitigate potential risks.

The main risks can be the following:

• Risk of total or partial loss of the invested capital

  The investments made on the Urbanitae platform are not guaranteed, so there is a risk of losing the invested capital in whole or in part.

• Risk of not obtaining the expected monetary return

  The profitability and value of the investment will depend on the success of the project in which the investment is made. Therefore, if the project's planned objectives are not achieved, the investor may not obtain the expected return and, in negative scenarios, could even lose all or part of the money invested.

  The investments made through the platform are not guaranteed. That is, neither the Urbanitae platform nor the project promoters guarantee the recovery of the investment or the obtaining of a minimum return. Nor is there any guarantee fund that guarantees the recovery of the investment or the obtaining of a minimum return.

• Risk of lack of liquidity of the investment, resulting from the restrictions on free transferability inherent to the legal regime of limited liability companies

  There is a warning of the risk of a lack of liquidity, caused by the difficulty or impossibility for an investor to transfer their shares after acquiring them. In this regard, the restrictions inherent to the free transferability of shares that are inherent to the legal regime of the limited liability companies that have issued them must be taken into account, as well as the restrictions that have been established in their bylaws or shareholder agreements.

• Risk of dilution of the share in the LLC

  Investments made through Urbanitae may be subject to future dilution. Dilution occurs when a company issues more shares. Dilution affects all existing partners who do not acquire any of the new shares. As a consequence, the partners' share is reduced.

• Risk of not receiving dividends

  Capital gains will be distributed among the investors in their capacity as partners, using the method that maximizes the return on their investment. The projects published on Urbanitae are real estate projects, and depending on their characteristics, they can be focused on the short or long term. Therefore, in some cases, dividends will not be received, but rather the capital gains at the liquidation of the limited liability company, without the obtaining of a certain return being guaranteed.

• Risk of not being able to influence the management of the company

  Investors will not be able to influence the management of the companies financed through the crowdfunding platform.

Urbanitae Real Estate Platform (Urbanitae) does not hold the status of an investment services company or a credit institution and is not affiliated with any investment guarantee fund or deposit guarantee fund. The information published by Urbanitae Real Estate Platform on its website is for informational purposes only and can in no case be considered as recommendations to investors.

The crowdfunding projects published by Urbanitae on its website are not subject to authorization or supervision by the National Securities Market Commission or the Bank of Spain. Therefore, all information provided by the promoter in relation to the projects has not been reviewed by them.

We inform you that, due to internal policy, URBANITAE does not/will not participate in any project published on the platform.

Organizational measures and means to minimize the risk of fraud and operational risk

Urbanitae has designed and implemented policies and procedures to minimize the risk of fraud in its operations. For these purposes, it has the necessary organizational measures and means to minimize such risks, including:

• Urbanitae collects all necessary information before accepting the publication of projects. In this sense, Urbanitae has defined a procedure to analyze and assess the projects and their characteristics, as well as the promoters, cross-referencing data with both available public information and by requesting supporting documentation from third parties.

• Urbanitae periodically reviews its procedures and systems to supervise the operations carried out on the platform and will cross-reference them with the information it receives from the promoters regarding the payments made for each project, in order to detect that the platform is not being used incorrectly or inappropriately by promoters, investors, or employees.

• The management body of Urbanitae analyzes and evaluates the main operational risks it faces in the development of its activity in order to design and approve a plan for operational risk management, which will be reviewed periodically.

• Urbanitae has business continuity plans to address the risks associated with possible failures that may occur.

Measures adopted to avoid conflicts of interest.

To avoid conflicts of interest, Urbanitae has an Internal Code of Conduct. If you want more information, you can consult it by clicking here:

Urbanitae does not/will not participate in any project published on the platform.

Likewise, Urbanitae will not accept any of the following persons as promoters of the projects in relation to the services offered on its platform:

• Its partners who hold at least 20% of the share capital or voting rights.

• Its managers or employees.

• Any natural or legal person linked to these partners, managers, or employees by control.

If any of the aforementioned persons are accepted as an investor, the person accepted as an investor and the corresponding information about the project(s) in which they will invest will be published on this website.

Urbanitae may participate in projects published by other crowdfunding service providers.

Procedures and means for submitting customer complaints and claims and the procedures for resolving them.

Urbanitae has a Customer Defense Regulation that details the procedure for submitting customer complaints and claims and the procedures for resolving them. If you want more information, you can consult it by clicking here:

The details of the Customer Service to resolve complaints and claims submitted by clients of URBANITAE REAL ESTATE PLATFORM S. L. are as follows:

• Head of Customer Service: Ms. Rocío Abalo Nogueira.

Customer Service:

• Email: sac.urbanitae@afincompliance.es

• Customer Service Phone: +34 91 791 44 28

• Postal address: C/ Marqués de Villamejor, 5, 28006, Madrid

URBANITAE REAL ESTATE PLATFORM S. L. is obliged to attend to and resolve complaints and claims submitted by its clients through any means to this service within a period of two months from their submission. After this period, the client may turn to the CNMV's Claims Service.

In any case, it is necessary to exhaust the entity's customer service department or service channel before filing complaints and claims with them, but if you do not agree with the response received, or if one month has passed without a response, there is a Claims Service of the National Securities Market Commission (attached to the CNMV's Investor Department), to which you can file a claim with the CNMV through the following means:

• Electronic submission of your claim.

• Form addressed to the CNMV Claims Service: Edison, 4, 28006 Madrid - Passeig de Gràcia, 19, 08007 Barcelona.

• Additionally, there is an investor helpline: 900 535 015.

The CNMV examines the admissibility of the claim and communicates its admission or a request for correction of any issues necessary for its admission.

Once admitted, the claim is transferred to the claimed entity, for it to present its arguments within twenty-one calendar days. The entity must send these arguments to the claimant so that they can comment on them, also within a period of twenty-one calendar days.

The maximum period for resolving claims is ninety calendar days. If this is not possible, this circumstance must be reported, and the reasons that prevented it will be stated in the final report.

The final report contains clear, precise, and reasoned conclusions about the entity's conduct in the case presented. This report:

• It is for informational purposes only and is not binding on the parties. However, the entity must inform the supervisor of the actions taken in relation to claims resolved with a report favorable to the claimant.

• It is not considered an appealable administrative act, and therefore cannot be appealed before administrative or judicial bodies.

• It does not include economic valuations of possible damages caused to users of financial services, as only courts of law can recognize such requests.

During the process, the interested parties may withdraw the claim, which would lead to the termination of the procedure for the claimant. They can also reach a settlement with the entities and end the file.

The CNMV examines the admissibility of the claim and communicates its admission or a request for correction of any issues necessary for its admission.

Mechanisms for investor protection in the event of the platform's cessation of activity.

In the event that Urbanitae's activity is expected to cease, this will be announced in a visible part of the website [60] days in advance. Likewise, it will be announced that no more projects will be published on the website, nor will new users be allowed to register. However, even if Urbanitae were to cease its activity, the contractual relationship between the Investor and the Promoter and/or partners would not be affected, which will continue in accordance with what is established in the particular conditions subscribed between the parties. These particular conditions will remain in force for the period established therein, and investors and promoters would have to relate directly.

Furthermore, your funds would not be affected in any case, as they are deposited in a segregated, secure, and independent account with the payment entity Lemonway or Mangopay, as the case may be. Both Mangopay and Lemonway manage the payments between all parties involved during the development of the projects.

Auditors

URBANITAE REAL ESTATE PLATFORM S. L. (hereinafter, Urbanitae), with VAT number B-88393962 and address at Calle Castelló, 23, 28001, Madrid, registered in the Mercantile Registry of Madrid in volume 37697, folio 180, Section 1, sheet M-671618, is the owner of the website accessible through the URL www.urbanitae.com

Urbanitae is a crowdfunding service provider that is duly authorized and registered in the administrative Registry of Crowdfunding Service Providers of the National Securities Market Commission (CNMV), with registration number 4.

Urbanitae has appointed as its audit team: MOORE IBERGROUP with registered office in Valencia, Calle Poeta Querol 9 entlo, 1º, VAT number A46752374, registered in the Mercantile Registry of Valencia and in the ROAC with number S-0639.

For any questions, doubts, or suggestions regarding Urbanitae, you can contact us through the following email address: contacto@urbanitae.com or by phone at (+34) 911 23 25 22.

Applicable Fees and Billing

• Promoter's Management Fee

  Urbanitae will charge promoters a commission of between 3.5% and 8% + VAT of the total financed amount of the project once its financing objective has been achieved. This percentage will be determined on a project-by-project basis. The aforementioned commission will be charged once at the time the financing objective is reached and the investment is formalized, and it includes all the main and auxiliary services that Urbanitae provides according to its program of activities.

• Investor's Management Fee (free of charge)

  Urbanitae does not charge any fee to its Investor Users for the provision of main and auxiliary services that it provides according to its program of activities.